Privacy Policy

This Privacy Policy ("Policy") is issued by 777ad2 ("777ad2", "the Platform", "we", "us" or "our") and governs the collection, processing, storage and disclosure of personal data relating to users ("you", "User" or "Player") of the website located at https://777ad2.cam and all associated services, applications and features.

We recognise that your personal data is important to you. Whether you are based in Karachi, Lahore, Islamabad, Rawalpindi, Faisalabad, Multan, Peshawar or anywhere else, we apply the same standards of care to all personal information we hold. This Policy sets out clearly what data we collect, why we collect it, how we use it, and what rights you have in relation to it.

By registering an account on the Platform, accessing the Services or depositing funds, you acknowledge that you have read and understood this Privacy Policy and that you consent to the processing of your personal data as described herein. If you do not agree with any aspect of this Policy, you should not use the Platform.

For the purposes of this Privacy Policy, the following definitions shall apply:

777ad2 collects the following categories of personal data, depending on how you interact with the Platform:

3.1 Registration & Identity Data

• Full legal name, date of birth and gender;
• Residential address including city (e.g., Karachi, Lahore, Rawalpindi);
• Email address and telephone number;
• Username and encrypted password;
• Government-issued identification documents (CNIC, passport, driving licence) provided during KYC.

3.2 Financial Data

• Deposit and withdrawal transaction history, including amounts and timestamps;
• Payment method reference details (such as account or wallet identifiers associated with methods like bank transfer, Easypaisa, JazzCash, Raast or cryptocurrency wallets — contextual references only, not implying endorsement);
• Currency preferences and PKR balance history;
• Details of any chargebacks, disputes or fraud flags raised by payment providers.

3.3 Gaming & Betting Activity Data

• Bet history, game session records, wagering amounts and outcomes;
• Sports markets accessed (including cricket, football, PSL and ICC event markets);
• Bonus and promotion usage, wagering requirement progress;
• Responsible gambling tool activations, limit settings and self-exclusion records.

3.4 Technical & Device Data

• IP address, approximate geolocation derived from IP;
• Device type, operating system, browser type and version;
• Session timestamps, page visit logs and click-stream data;
• Cookie identifiers and similar tracking technologies.

3.5 Communications Data

• Correspondence sent to or received from our support team via live chat, email or help center tickets;
• Feedback, survey responses or complaints submitted to 777ad2.

We collect personal data through the following means:

• Directly from you — when you register an account, complete KYC, make a deposit, place a bet, contact support or participate in a promotion;
• Automatically — through cookies, web beacons, server logs and analytics tools as you navigate the Platform;
• From third parties — including identity verification providers, fraud prevention services, payment processors and data analytics partners who supply data to supplement your account profile in accordance with their own privacy notices;
• From public sources — where applicable for fraud prevention, regulatory compliance or due diligence purposes.

777ad2 processes your personal data on the following legal bases:

We use your personal data for the following purposes:

6.1 Account Management. To create, maintain and administer your 777ad2 Account, verify your identity and age, process deposits and withdrawals, and communicate with you about your account activity.

6.2 Service Delivery. To provide access to all gaming services, settle bets, apply bonuses and manage loyalty programme benefits. Your gaming history is stored to ensure accurate settlement and to support the resolution of disputes.

6.3 Compliance & Fraud Prevention. To conduct KYC and anti-money laundering (AML) checks as required under applicable regulatory frameworks; to monitor transactions for suspicious activity; to detect, investigate and prevent fraud, cheating and abuse of Platform systems.

6.4 Responsible Gambling. To monitor gaming patterns that may indicate problem gambling behaviour; to apply responsible gambling limits, cooling-off periods and self-exclusion measures; and to fulfil our duty-of-care obligations to players, including age verification enforcement.

6.5 Customer Support. To respond to your queries, complaints and requests via live chat, help center tickets and email; to maintain a record of communications for quality assurance and dispute resolution.

6.6 Platform Improvement. To analyse usage patterns, identify technical errors and improve the usability, performance and content of the Platform, including optimising the mobile experience for users across Pakistan.

6.7 Marketing. Where you have provided consent, to send you promotional communications about offers, bonuses, new games and sports betting markets. You may withdraw consent at any time by updating your communication preferences in your account settings.

6.8 Legal Claims. To establish, exercise or defend legal claims against or by 777ad2, including providing data to courts, arbitration bodies or regulators where lawfully required.

777ad2 does not sell your personal data to third parties. We may share your data with the following categories of recipients under strict data processing arrangements:

• Identity & KYC Verification Providers: Third-party services used to verify your identity, age and address documentation as required before withdrawals are processed;
• Payment Processing Partners: Providers involved in facilitating deposits and withdrawals — only the data necessary to process the transaction is shared;
• Fraud & Security Services: Specialist providers that assist with detecting and preventing fraudulent transactions and account abuse;
• Analytics Providers: Services used to understand Platform usage, improve user experience and measure marketing performance — data is shared in aggregated or pseudonymous form where possible;
• Game Content Providers: Third-party game suppliers may receive session data necessary to operate their games on our Platform;
• Regulatory Authorities & Law Enforcement: Where required by law, court order or regulatory direction, we may be required to disclose personal data to governmental or law enforcement authorities;
• Professional Advisors: Legal, financial and compliance advisors engaged to support 777ad2's operations, under obligations of confidentiality.

All third-party data processors are contractually required to process personal data only in accordance with our instructions and applicable data protection standards. We do not permit third-party processors to use your data for their own marketing purposes.

The 777ad2 Platform uses cookies and similar tracking technologies to support site functionality, analyse usage and, where you have consented, personalise your experience. The following categories of cookies are used:

You can manage your cookie preferences through your browser settings or via the cookie preference tool on the Platform. Disabling strictly necessary cookies may affect the functionality of the Platform, including the ability to log in or access your account.

777ad2 retains personal data only for as long as necessary to fulfil the purposes for which it was collected, to comply with legal obligations and to resolve disputes or enforce agreements. The following indicative retention periods apply:

• Account Data & KYC Records: Retained for a minimum of five (5) years following account closure, in line with standard AML and record-keeping obligations under the operator's licence jurisdiction;
• Transaction & Betting History: Retained for a minimum of five (5) years from the date of the transaction, for audit and dispute resolution purposes;
• Support Communications: Retained for three (3) years from the date of the last communication, unless a longer period is required for legal proceedings;
• Self-Exclusion Records: Retained for the duration of the exclusion period plus a minimum of five (5) years to prevent re-registration during an active exclusion;
• Marketing Preferences: Retained until you withdraw consent or close your account, whichever is earlier;
• Technical Logs: Typically retained for twelve (12) months from the date of generation, unless required for ongoing security or legal investigations.

At the end of applicable retention periods, personal data is securely deleted or anonymised in a manner that prevents re-identification.

777ad2 implements technical and organisational measures designed to protect personal data against unauthorised access, accidental loss, destruction or alteration. Security measures include:

• SSL/TLS Encryption: All data transmitted between your device and the Platform is encrypted using industry-standard TLS protocols;
• Password Hashing: Account passwords are stored in hashed, salted form and are never stored in plain text;
• Access Controls: Personal data is accessible only to authorised personnel who require it for their specific job function;
• Fraud Monitoring: Automated systems monitor for unusual account activity and potential data security incidents;
• Vendor Security: All third-party data processors are required to demonstrate appropriate security standards before being engaged.

While we take data security seriously, no system is completely immune to breach. In the event of a data breach that is likely to result in a high risk to your rights and freedoms, we will notify you without undue delay and, where applicable, report the incident to the relevant supervisory authority in accordance with applicable law.

Subject to applicable law and verification of your identity, you may exercise the following rights in relation to your personal data held by 777ad2. Requests can be submitted through the Help Center or by contacting our support team:

We aim to respond to all valid rights requests within thirty (30) days. In complex cases, a further extension of up to sixty (60) days may apply, and you will be notified accordingly. We may ask you to verify your identity before processing a request.

As an online platform operating internationally, some processing of your personal data may take place outside of Pakistan. Where data is transferred to countries that do not provide a level of data protection equivalent to that required under applicable standards, 777ad2 will implement appropriate safeguards, which may include:

• Standard contractual clauses approved by the relevant supervisory authority;
• Binding corporate rules between entities within our corporate group;
• Adequacy decisions or equivalent frameworks recognised under applicable data protection law.

By using the Platform and providing your personal data, you acknowledge that your data may be transferred to, stored in and processed in jurisdictions outside Pakistan. We take reasonable steps to ensure that any such transfers are subject to appropriate safeguards.

The 777ad2 Platform is strictly intended for adults aged 18 years or above, or the higher minimum age required by the operator's licence jurisdiction. We do not knowingly collect personal data from persons under the applicable minimum age. Age verification is a mandatory step in the KYC process.

If we discover that personal data has been collected from a person below the applicable minimum age, we will take immediate steps to delete that data and close the associated account, including forfeiture of any funds deposited. We may refer the matter to relevant authorities in appropriate circumstances.

If you are a parent or guardian and you believe that a minor in your care has registered on this Platform without your knowledge, please contact us immediately through the Help Center so we can investigate and take appropriate action.

777ad2 reserves the right to update or amend this Privacy Policy at any time to reflect changes in applicable law, regulatory requirements or our data processing practices. The "Last Updated" date at the top of this page will be revised whenever a material change is made.

Where changes are material, we will use reasonable efforts to notify you via a prominent notice on the Platform or by email to the address registered on your account prior to the changes taking effect. Your continued use of the Platform following publication of an updated Policy constitutes your acceptance of the revised terms.

We encourage you to review this Policy periodically to remain informed about how we handle your personal data. Previous versions of this Policy may be made available on request by contacting the support team.

If you have any questions, concerns or requests regarding this Privacy Policy or the handling of your personal data, please contact 777ad2 through the following channels:

• Live Chat: Available 24/7 via the Help Center on the Platform — the fastest route for urgent queries.
• Email: [email protected] (plain text only — not a clickable link)
• Help Center: Submit a data rights request or privacy enquiry ticket through the Help Center on the Platform.

Please include your registered account username and a clear description of your request to enable us to process it efficiently. We will acknowledge receipt of privacy-related requests within five (5) business days and aim to resolve them within thirty (30) days.